The Fine Line of Professionalism: Why Doctors Should Connect With Patients

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A good doctor-patient relationship is crucial to ensuring the patient doesn’t switch. Patients need to feel like they can trust their doctor to put their health first and address all of their concerns without feeling rushed. Spending more time looking at a computer screen instead of at the actual patient is just one of the many ways to make them feel like they are not a priority. Doctors need to take time to learn how to make their patients feel heard and respected by focusing on strong doctor-patient relationship.

Tips for Building A Better Doctor-Patient Relationship

Patients want to be respected and listened to carefully. Make sure you look directly at the patient and spend less time looking at your computer screen. Don’t make your patients feel rushed; instead, make sure you give them plenty of time to ask questions and have you answer them thoroughly. Talk to your patients in a way that they can understand so they leave with all of the necessary information. Using a system like Solutionreach Patient Reactivation can help improve your relationship with current patients and help bring back old patients.

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Builds Patient’s Trust

Patients who trust their doctor are more likely to be honest with their doctor and follow their instructions. Having a patient put their trust in you makes it possible for them to discuss openly all of their medical concerns with you without feeling ashamed or embarrassed. Patients that trust their doctor may be more likely to try new medications, take preventative measures, and have their blood pressure under control.

Encourages Patient Involvement

Getting your patients involved in their healthcare is the best way to ensure the best possible outcomes. When patients are involved in their care, they are more likely to fill their prescriptions, adhere to the best possible treatment options, and follow all of the instructions given by their physician. When doctors go out of their way to get their patients involved, they can learn more about the patient’s personal preferences in regards to treatment.

Opens the Lines of Communication After Hours

If patients feel like they have a hard time contacting their physician after hours during an emergency, they’re more likely to find another doctor. Most patients want to be able to get in touch with someone that knows them and their medical history in the event of an after-hours emergency. As a physician, it’s necessary to allow your patients to communicate with you even when you’re no longer in the office. It’s especially important for pediatricians to have different types of communication available to parents so they can ask important questions to someone that knows their child.

Patients want to feel at ease when they visit a doctor so they can be open about communicating their health concerns. With improved communication, physicians will be able to have a better chance of accurately diagnosing a problem and determining the best possible treatment plan. Keeping patients happy isn’t only ideal for their health; it also saves you money by reducing missed appointments, wasted consultations, and failures to continue treatment. Spend time with your patients and get to know them on a personal level; it could make a tremendous difference in their happiness. 

 

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